If you have any questions about Coronavirus (COVID-19) and how this may effect your policy or claim, please visit our dedicated FAQs page
Online form
Please fill out the form below with your details and query.
To speak to a member of our 24-hour Medical Emergency Assistance Service, please call us on 0203 824 0713.
Please do not call this number unless you need emergency medical assistance.
If you need any more information on our 24/7 Emergency Assistance Service please click here.
Emergency Assistance Form
Claims - Email
To get your claim started, we’ll need you to complete a claim form – you can download a copy by visiting the Claims Information page. You can send the claims team an email by using the form below:
Complaints
If you would like more information on our complaints process or submitting a complaint, please visit this page.
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