Coronavirus Update & FAQs

We’re currently experiencing extremely high call volumes, if you need to know more about your cover and the COVID-19 outbreak, please read more.
  • 100+ Sporting Activities Covered
  • 24/7 Emergency Assistance Team
  • Cover Available Up To 18 months
  • Up To £10,000 Cancellation Cover

Online form

Please fill out the form below with your details and query.

To speak to a member of our 24-hour Emergency Assistance Service, please call us on  0203 824 0713.

Please do not call this number if you do not need the 24-hour Emergency Assistance Service, as there are people who need the emergency support offered by this service that could be trying to get through.

If you need any more information on our 24/7 Emergency Assistance Service please click here.

Emergency Assistance Form

Claims - Email

Please use the form below if you have a query about making a claim on your policy. If you have a query about your policy, for example cancelling your policy and getting a refund, please use the contact form on the Customer Services tab

To get your claim started, we’ll need you to complete a claim form – you can download a copy by visiting the Claims Information page. You can send the claims team an email by using the form below:


If you would like more information on our complaints process or submitting a complaint, please visit this page.

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